Claims

To report an insurance claim, locate the company your policy is placed with and report the claim via the phone number shown below. If the company is not listed here or if you prefer to consult with us first, please contact us directly to initiate the claim process.

Important tools

They say you can never be prepared for a disaster. We beg to differ.

Catastrophe
Center

Learn what to do before, during and after a natural catastrophe to protect your family, you property and your business.

Claims FAQs

The insurance claims process can be complicated. Get answers to some of the most commonly asked questions here.

Online and mobile tools

Estimate damage, file a claim and upload documents all from the convenience of your computer, table or mobile device.

Value added resources

Get access to legal counsel, as well as recovery and other specialists, at no additional cost to you as a Chubb policyholder.

Insurance Claim Support

To report an insurance claim, locate the company your policy is placed with and report the claim via the phone number shown below. If the company is not listed here or if you prefer to consult with us first, please contact us directly to initiate the claim process.

Farmers Insurance

Blue Shield of California

Claims guidance

Personal guide

Get guidance on what to do if you experience property damage or a loss event.

Business guide

Find helpful information should your business experience a loss event or property damage.

Auto guide

If you have been involved in an auto accident or incident, learn what to do next.

TESTIMONIAL

"Jennifer Stanford at Stanford Insurance is a caring, responsive, and detail oriented professional. The dedication she shows to her clients is unmatched, proving Jennifer always has your back and your best interests in mind! I highly recommend reaching out to Jennifer for all of your insurance needs"

Matt C.

TESTIMONIAL

"Jennifer Stanford at Stanford Insurance is a caring, responsive, and detail oriented professional. The dedication she shows to her clients is unmatched, proving Jennifer always has your back and your best interests in mind! I highly recommend reaching out to Jennifer for all of your insurance needs"

Matt C.

TESTIMONIAL

"Jennifer Stanford at Stanford Insurance is a caring, responsive, and detail oriented professional. The dedication she shows to her clients is unmatched, proving Jennifer always has your back and your best interests in mind! I highly recommend reaching out to Jennifer for all of your insurance needs"

Matt C.

TESTIMONIAL

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Kirtley C | Bedford, NY

Dedicated Claims Team

When you have a claim questions, you want an immediate solution.

Every claim is our promise to you

From day one, we promise to treat you the way we would want to be treated, to help protect the things that matter. Regardless of whether you are dealing with a personal or commercial loss, there is no such thing as standard. The claims experience and our team of dedicated people – it’s what sets Chubb apart.

You can report your claim 24 hours a day, 7 days a week via one of the following options:

Report All Claims

Stanford insurance Main

1-800-CLAIMS-0 (1-800-252-4670)

Stanford insurance Main

1-800-433-0385 (8 a.m. to 5 p.m. EST)

1-800-523-9254 (after 5 p.m. EST)

Stanford insurance Main

1-800-336-0627 (Inside U.S.)

1-302-476-6194 (Outside U.S.)

Workplace Benefits

1-833-542-2013

1-833-896-2968 (NY Residents only)